WHAT OUR CUSTOMERS SAY
FINISH THE LOOK AND GET UP TO 25% MORE DISCOUNT
GREAT STYLE SHOULD FEEL AS GOOD AS IT LOOKS
At Mae Vancouver, we believe getting dressed should feel effortless.
Thatās why we focus on carefully selected pieces with flattering fits, timeless silhouettes and lasting comfort. Styles that work with the wardrobe you already love and that youāll genuinely want to reach for again and again.
Inspired by the effortless style of Vancouver, our collections are chosen for women who know what they like: pieces that feel comfortable, look beautifully put together and move easily from everyday moments to something a little more special.
COMPLETE THE LOOK & SAVE UP TO 25% EXTRA!
FAQ?
How do I choose the right size?
We recommend starting with your usual size and checking the size guide on the product page before ordering. If you're between two sizes, we generally recommend choosing the larger size for a more comfortable fit.
Do you offer free shipping?
Yes ā we offer free shipping on all orders across Canada with Canada Post. Once your order has been dispatched, you'll receive tracking information so you can follow your delivery.
What is your return policy?
We want you to feel confident when ordering from us. If something isn't quite right, you may request a return within 30 days of receiving your order, in accordance with our return policy.
Items must be returned in their original condition. Please visit our Return Policy for full details and instructions.
How can I track my order?
Once your order has been shipped, we'll send you a shipping confirmation email with your tracking number.
Simply follow the tracking link in the email to check the latest status of your delivery.
Is my payment secure?
Absolutely. Your payment is processed through a secure and encrypted checkout, so you can shop with confidence.
We accept major payment methods available at checkout, including leading credit cards and express payment options.
Will I receive a confirmation email?
Yes. Shortly after placing your order, you'll receive a confirmation email with your order details.
If you don't see it in your inbox, please check your spam or junk folder. If it's still missing, our customer service team will be happy to assist you.
Can I change or cancel my order?
If you'd like to change or cancel your order, please contact us as soon as possible.
We begin processing orders quickly, so once an order has already been processed or dispatched, we may no longer be able to make changes or cancel it.
What if I need help with my order?
Our customer service team is here to help before and after your purchase.
Whether you have a question about sizing, your order, delivery or a return, simply contact us through our Contact Page and we'll be happy to assist you.
FREE DELIVERY ACROSS CANADA
Free delivery with Canada Post, including Track & Trace for every order.
CUSTOMER SERVICE
Questions about your order? Our team is here to help and aims to respond within 24 hours.
30-DAY RETURN GUARANTEE
Not quite right? You have 30 days after receiving your order to request a return.